Take Advantage of our Patient Receipt Software System
Hear What Others Have to Say about Physicians Payment Services
Chief Accountant
Large Hospital and 18 clinics in Missouri ... over 130 instantiations of NetTerminal in use
"I talked to several people and here are some of the comments.
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User friendly.
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Customizable per department/area.
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It is a payment processing receipt generating system that is easy, convenient, stable and it has user accountability.
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In addition, the reports are exported to Excel, so therefore you can analyze transactions to see what areas need assistance or need further training in collecting copays.
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NetTerminal has allowed departments to increase the collection of copay's because of the ease of use for clinical staff who are not use to taking copays.
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When training the end user after the training is over the quote was "Is that All"
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Net Terminal is the middle software that allows the user to have software that easy to use and efficient to process payments, but advanced enough for the major AR software to utilize the information which helps enhance our knowledge base for collections and customer support."
"We've been using NetTerminal for 2 years and it has delivered on everything promised and more. We've saved about 18% in card processing fees and have eliminated the dedicated phone lines for credit card terminals, as the application is internet-based.
The real value of NetTerminal has been all the hours it has shaved from dealing with the paper and manual processes associated with patient payments, for both our cashiers and business office. No more stacks of receipts sent to the accounting department; we just deal with one report that shows the type of payment (credit, cash, check), patient acct #, name, location etc. We appreciate that it's easy to customize; we can look up transactions individually, by day, month or week and/or by cashier, patient, site, etc.
Physicians Payment Services has also performed very well. There have been no hidden charges or undisclosed fees and no charges for the NetTerminal software and support. Likewise, the software rarely needs support because it's so simple to use and maintain. I highly recommend NetTerminal and PPS's services!"
Tina Cleveland, MBA, CEO
Central Business Office, New Mexico Heart Institute
"Let me begin by describing my daily processes prior to the implementation of Net Terminal. The schedule for the following day is reviewed to determine patient balances and co-payments due. An excel spreadsheet is populated with all expected payments. As patients pay, no show, or conveniently leave their check books at home, the spreadsheet is adjusted to hopefully reflect the actual amount collected that day. Due to the cost of credit card/check processing terminals we were limited to one causing anyone from the receptionist to the A/R staff to have to leave their stations and the patient unattended to process a payment. This process was consuming a minimum of two hours per day for the reconciliation process alone. I manage a small two physician specialty practice so can you imagine how long it was taking our practices with five to six physicians on staff.
Now, let me describe our processes since the implementation of Net Terminal. The schedule for the following day is reviewed to determine patient balances and co-payments due but, you no longer have to manage a spreadsheet. Amazingly enough, as you enter payments into Net Terminal, it separates them into cash, credit, or check as well as whether the payment was a co-payment or a balance due. At the end of the day, the previous lengthy process of reconciliation is resolved to the printing of a report. Even better, each person has a terminal on their desktop. No more leaving the patient to run a transaction, everything is at your fingertips. Oh, and looking up previous transactions is a breeze, the days of pulling boxes of receipts is long gone.
In a nutshell, since the implementation of Net Terminal bank deposits are made on time and hours have been freed from employee’s work day."
Practice Administrator.....Texas
